
John Lobb’s shoemaking workshop on St. James of London looks like an old university office. Harsh florescent bulbs hang overhead, casting light upon leather armchairs, glass showcases, and dusty objects left untouched. The shop feels fusty and cluttered. Thick, ancient ledgers stretch across the shelves that run high and around the back offices. Racks are covered deep with wooden lasts, which are arranged in no apparent order. In a BBC documentary, Brian Dobbs, who wrote a book on the firm’s history fifty years ago, climbs a stepladder to retrieve one of Lobb’s archives. “Well the shelves weren’t arranged for historians, that’s for sure,” he says wryly. “This is less archaeology and more mountaineering.” As he tries to take the book down, a bundle of wood tumbles off the shelf below, clanking onto the floor.
John Lobb’s building is much larger that one might imagine for a shoemaking firm that produces 500 pairs of bespoke shoes per year. Before the 1950s, this space housed a Rolls Royce dealership. Towards the back, a lift carried fancy cars up and down between the floors for visitors in the showroom. The Lobb family moved in after their old premises were destroyed during the Second World War. Today, lastmakers on the ground floor carve made-to-measure lasts from roughly turned blocks, and three flights down lead to additional workrooms. The shop is big and somewhat quiet, animating Thomas Caryle’s observation that “a man cannot make a pair of shoes rightly unless he does it in a devout manner.”
If you walk down those stairs today, you’ll be flanked by stacks of shoeboxes, each containing a pair of handmade shoes. Some of those are customers’ orders ready to be collected; others are apprentice projects; and others still are forgotten shoes left unclaimed. For whatever reason, whether sudden death or unforeseen poverty or simple forgetfulness, many people fail to claim their shoes after ordering. On the upside, if you can make it to John Lobb’s workshop in London, that means you can purchase bespoke shoes – made to someone else’s measurements – at half price. Nicholas Templeman, who worked as a lastmaker at John Lobb for seven years before starting his own bespoke shoemaking firm, used to fetch those shoes for people hoping to test their fortunes. “To be honest, it rarely works out,” he says. “It’s not like pulling a pair of ready-to-wear shoes off a shelf and trying a size 8. These are all made for someone, so all their idiosyncrasies are built into their last. Every now and again, however, someone gets lucky.”
Keep reading